Ringer Problem with Galaxy S II

[Okiec]

Hi Folks.

I'm having trouble with the Ringer on my Galaxy S II. When my phone rings there is no sound. When I try to change ringtone there is no sound. Listening to music is fine. Phone rings through headphones. The ringer volume is up full. When I do a factory reset all is fine for a little while. Then it happens all over again. No sound from ringtones or when phone is ringing. Also no sound from Alarm clock.

Could it be a software issue?

Can anyone help?

Cheers

 

[Jeffrey]

Welcome to the Forum.

it could be a software issue. The ringtone file could be corrupt and needs to be reinstalled. Are you running the latest OS?

 

[Okiec]

Thanks Jeffrey.

I am running the latest OS as I only checked that the other day. It was working for a little while yesterday but it's gone again today.

 

[KaosMaster]

Reflash your Device using Samsung Kies! This will rule out any software issues you might be having!

Please follow the Guide in my SIG below