Having a strange Dialer issue.

Briankbl

Active Member
Joined
Jan 24, 2010
Messages
973
Reaction score
84
I can dial phone numbers just fine, however, when I need to enter additional information like the last four digits of my social security number or my birthday, the numbers all register on the screen, but the robot always tells me the info is not correct and it obviously is. Anyone have similar issues? Specifically, this happens when I call Suntrust or the Walmart Associate number.

Sent from my Galaxy Nexus using Tapatalk
 

dezymond

Tech Support Mod
Staff member
Premium Member
Joined
Nov 11, 2009
Messages
12,049
Reaction score
1,479
Location
Bay Area, California
Current Phone Model
Google Pixel
Have you tried calling these numbers with another phone? I entered my voicemail password multiple times today and it worked fine everytime.
 
OP
Briankbl

Briankbl

Active Member
Joined
Jan 24, 2010
Messages
973
Reaction score
84
Have you tried calling these numbers with another phone? I entered my voicemail password multiple times today and it worked fine everytime.

Yeah, trying this from my mom's Xperia Play works fine.

Sent from my Galaxy Nexus using Tapatalk
 

dezymond

Tech Support Mod
Staff member
Premium Member
Joined
Nov 11, 2009
Messages
12,049
Reaction score
1,479
Location
Bay Area, California
Current Phone Model
Google Pixel
That's weird. I'm not sure if you can clear the cache of the phone, but if you can do that. If not, I would think a restart should work. Kinda weird it's acting up that way. You on a ROM?
 

boilerkj

New Member
Joined
Sep 9, 2010
Messages
12
Reaction score
0
I just experienced this tonight. It seemed to only be an issue when I had it on speakerphone, it was ok so long as I had the phone up to my ear.
 

dezymond

Tech Support Mod
Staff member
Premium Member
Joined
Nov 11, 2009
Messages
12,049
Reaction score
1,479
Location
Bay Area, California
Current Phone Model
Google Pixel
I just experienced this tonight. It seemed to only be an issue when I had it on speakerphone, it was ok so long as I had the phone up to my ear.
if you had the phone up to your ear how do you dial?
 
OP
Briankbl

Briankbl

Active Member
Joined
Jan 24, 2010
Messages
973
Reaction score
84
I just experienced this tonight. It seemed to only be an issue when I had it on speakerphone, it was ok so long as I had the phone up to my ear.

Oh wow, this worked. Thanks a million. Why that's an issue in the first place is beyond me lol.

Sent from my Galaxy Nexus using Tapatalk
 

dezymond

Tech Support Mod
Staff member
Premium Member
Joined
Nov 11, 2009
Messages
12,049
Reaction score
1,479
Location
Bay Area, California
Current Phone Model
Google Pixel
So entering keys for passwords on Speakerphone is a no go huh?
 

tgyberg

Silver Member
Joined
Dec 18, 2009
Messages
3,961
Reaction score
319
Location
Minneapolis, Minnesota
Current Phone Model
Pixel 2XL & Pixel C
Ahhhh, the speaker phone may be the problem! 50% of the time, my voicemail says I've entered the wrong password. I'll try it off speaker and I bet that fixes it!
 

syndicate0017

Silver Member
Joined
Feb 2, 2011
Messages
2,007
Reaction score
48
Huh...I've never had this issue. My passwords work all the time with speaker phone on.

Sent from my Galaxy Nexus using DroidForums
 
Top