ballmore
Member
I need help bad. This couldn't have happened at a worse time. I was at the hospital with my 3 year old son since yesterday at 4 p.m. I left the hospital around 2a.m. to go home and try to get some sleep. My wife is still at the hospital with our son.
On the way home I got the notification to download the update. I downloaded it and a half hour later my phone started going into a boot loop. A few hours later and its still going through the boot loop process. The phone will boot up to the unlock screen. When i unlock the phone a message pops up that says "os failure." Then it will start the boot loop process again. I am beyond pissed off!!!! Now I have lost much needed sleep at the worst time possible. I wasn't rooted. My phone didn't have any problems before the update. And I will be very mad if I end up losing all of my apps. I have had my phone over a month and I will definitely be cussing Verizon if they have to do a factory reset or try to make me take a refurbished phone as a replacement!!!!!!!!!
On the way home I got the notification to download the update. I downloaded it and a half hour later my phone started going into a boot loop. A few hours later and its still going through the boot loop process. The phone will boot up to the unlock screen. When i unlock the phone a message pops up that says "os failure." Then it will start the boot loop process again. I am beyond pissed off!!!! Now I have lost much needed sleep at the worst time possible. I wasn't rooted. My phone didn't have any problems before the update. And I will be very mad if I end up losing all of my apps. I have had my phone over a month and I will definitely be cussing Verizon if they have to do a factory reset or try to make me take a refurbished phone as a replacement!!!!!!!!!