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Back light during call issue

Rowan

New Member
Hi. There are other posts dealing with this but I can't find any the same as my problem.

I'm trying to pay a bill and I can't ring automated services as these require key pad access.

The very moment I hit call, the screen goes black.

The proximity sensor is totally uncovered and I purposefully left it clear to test was that the issue.

When I double tap the screen that hangs up the call.

Seriously frustrating to have such a good phone office in this area by a Nokia 3310! How do I sort this?

Also, people are saying to install an app that keeps the screen on for selected apps. But I would like to have my backlight automatically switch off, in the way it is supposed to, if possible.

Thanks.
 
Welcome to the Forum.

There should be a setting that sets the length of time the display stays lit.
 
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