Cant get youtube to open anymore

[ccdskater]

I have an s8+ and i recently have not been able to open youtube. It goes to tge furst screen likes its loading to start then just freezes there.

Ive tried uninstalling and reinstalling as well as unabling and enabling it.

Any suggestions???

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[me just sayin]

are you using a youtube app or the browser?

 

[ccdskater]

are you using a youtube app or the browser?

Both!! When i use the browser it rediects me to the app by default. Will try to turn that off and see. Id like to get the app working again though

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[ccdskater]

are you using a youtube app or the browser?

It works in browser when i disabled the app

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[me just sayin]

so exactly what happens if you try to open it in the app? any error message or tries to open or just freezes. also what is the app name? you can try turning the phone off then back on. also uninstalling then reinstall. finally, you can try deleting the partition cache and see if it helps.

Wipe cache partition: Samsung Galaxy S8

 

[ccdskater]

so exactly what happens if you try to open it in the app? any error message or tries to open or just freezes. also what is the app name? you can try turning the phone off then back on. also uninstalling then reinstall. finally, you can try deleting the partition cache and see if it helps.

Wipe cache partition: Samsung Galaxy S8

That cache thing made it start working again, thanks!

But no, no error message just froze up on me. The app was youtube by google llc
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[me just sayin]

glad you got it working and thanks for letting us know what worked

 

[Wilsondrake]

Try to reinstall the App or give it a hard reset.