Data connection with foreign SIM (netherlands)

[Victordroogh]

Hi,
I bought the DNA without a plan in America (not in a actual verizon store, but in a other verizon retailer).
In the Netherlands I put in a Dutch SIMcard from Vodafone (Dutch provider).
After installing the SIM and entering the APN settings of Vodafone the Data connection is not working.
I can call with my phone, but after trying the data connection it attemps to cennect a few times but then it says "connection lost".

I triple checked the APN settings and tried playing with some of the settings, but nothing worked.
I went to the Vodafone store and they said the settings were correct and could not help.
They recommended that i should root the phone and install a european/dutch android version.
Because in the netherlands we do not have 4G yet and this is not an option in european android versions.
They said this might cause the problem.

Does anyone have any ideas to solve the problem? (without rooting)
Or can anybody inform me if rooting and installing a different android version might solve the problem? (no rooting experience)

Any help is appriciated, but also other experiences with DNA in Europe (and data connection) are very welcome.
Thanks in advance.

 

[Droid Firefighter]

Can't you turn of the 4G and just stick with 3G? Check in the play store for a 4G/3G switching app see if that helps. You might also consider a new SIM card. And finally do you have the correct network settings in "call settings". Make sure data isn't turned off while roaming, something along that order. Good luck!

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[Victordroogh]

Can't you turn of the 4G and just stick with 3G? Check in the play store for a 4G/3G switching app see if that helps. You might also consider a new SIM card. And finally do you have the correct network settings in "call settings". Make sure data isn't turned off while roaming, something along that order. Good luck!

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Thanks for trying to help me.
In the data settings just before the APN settings I already selected "GSM/UMTS" so 4G is off.
A new SIMcard is something I can try.
And all roaming settings I can find (none under call settings) allow roaming.

 

[Droid Firefighter]

Oh well, it was worth a shot. Thank you for replying. So often you don't hear back from people you give advice to so you don't know if you helped them or not. Good luck!

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