My phone has a full charge on it, and this morning I was on it and then I went back to use it again and it was completely dead/off. It would not turn back on. So I had to take the battery out and put back in after a minute and then it was like nothing ever happened. What gives?? Has anyone else experienced this and should I got to Verizon and exchange it for a new one or are they going to give me the runaround? Thanks for the input.