Dealing with Verizon...

[Rollingbones]

I've been a Verizon customer ever since way back when it was Airtouch Cellular. My 2 years is up on Marh 10th, but I'd sure like to get my Droid sooner than that. I've asked at the V Store a couple of times, but they don't seem to want want to let me move up from my Blackberry Curve until March 10th. Does anyone out there have any suggestions on how I can get this done sooner without having to hock my motorcycle along with the 2 family cats? Any suggestions would be greatly appreciated. Thanks!!!

 

[JamesX]

I just e-mailed Verizon Support saying I want to get a DROID but my New Every 2 Year isn't up till January. (This was back in december).

The person just replied and said something like: "Thank you for your interest in DROID, I unlocked your New every 2 Year Discount, you can use it immediately if you wish."

That was it.

 

[Edmvr6]

Try calling Verizon and threaten to leave to T-Mobile for the nexus1.. lol

 

[Riley]

Call customer service, I NEVER go to the stores, reps on the phone always worked with me. I also have threatened to leave and they will come up with all kinds of discounts to keep you. Ask for the loyalty program.

 

[Rollingbones]

Try calling Verizon and threaten to leave to T-Mobile for the nexus1.. lol

T-Mobile...Hmmm... I think they might see through that one!!! They can say what they want about Nexus. It's still not a Droid and I wouldn't wish T-Mobile on my worse enemy.

Call customer service, I NEVER go to the stores, reps on the phone always worked with me. I also have threatened to leave and they will come up with all kinds of discounts to keep you. Ask for the loyalty program.

I think that may be my best option. I'm a Volunteer Coordinator with the Metro Fre CERT Program and really need the capibilities of the Droid in order to help be better prepared in case there's a disaster situation. It's a public service and safety thing!!! That might work :icon_wink:

 

[Wendy]

My "new every two" wasn't due until July...but in November I got a text message saying I was eligible for an early upgrade. Just had to resign a 2 year contract.

 

[Vulcan1600]

I've been a Verizon customer ever since way back when it was Airtouch Cellular. My 2 years is up on Marh 10th, but I'd sure like to get my Droid sooner than that. I've asked at the V Store a couple of times, but they don't seem to want want to let me move up from my Blackberry Curve until March 10th. Does anyone out there have any suggestions on how I can get this done sooner without having to hock my motorcycle along with the 2 family cats? Any suggestions would be greatly appreciated. Thanks!!!

Apparently your 20 month upgrade eligibility is March 10. Your eligible if your two years is up on March 10. You'd have been eligible since November if you were.

 

[garrett]

since your a long time customer you may want to see if your elegible for the VIP program. Heres the login page.

https://store.verizonwireless.com/nevip/default.aspx

with this you can upgrade every year... actually once you hit 10 months your elegible for an upgrade. 30% off accessories no activation fee's on new phones and other discounts too. Its nice to be able to switch phones every year and not have to pay the early upgrade charges.

heres some of the info on it...

* A FREE one-time Bonus Minutes Credit of up to 500 minutes. With our
newest program benefit, there's never been a better time to be a VIP.
If you happen to exceed your allowance minutes, just call us for a
bill adjustment. It's that easy! We'll issue you a one-time credit of
up to 500 minutes. We'll then do a complimentary Price Plan Analysis
to ensure you're on the right calling plan for your needs.

* Save on a new phone every year. The hottest phones The latest
technology. Now you can take advantage of discounted phone prices
earlier than before after the 12th month of a 2 year Customer
Agreement with a 2 year renewal. Refresh your phone today and get FREE
shipping. Enjoy the savings. That's what being a VIP is all about. One
phone upgrade permitted per year with a 2 year renewal. Must complete
12 full months of contract to become eligible for the annual upgrade.
$20 upgrade processing fee will be waived for eligible VIP mobile
telephone numbers.

* 25% off phone accessories, plus FREE shipping.
Whatever you do and wherever you go, we have specially designed
accessories to help enhance your wireless experience. From fashionable
phone cases, extra batteries and car chargers, to convenient
hands-free headsets, including Bluetooth® wireless technology, you now
have access to a 25% discount anytime you want it.
Excludes Accessory Bundles, Essential Bundles, RAZRWire Bluetooth
Eyewear, gift cards and Prepay cards.

* FREE phone book transfer. We know how important the names and
numbers you store in your phone are. That's why, when you buy a new
phone we'll transfer your contact list from your old phone to your new
one a $ 10 value! It will save you time and money, and keep you
connected with friends, family and associates. Phone book transfer
performed at most Verizon Wireless Communications Stores.

* FREE activation when you add lines. As a VIP member, you can add
additional lines to your existing account without paying any
activation charges — save up to $35 on each line! So, extend the
invitation to your family members. They'll be glad you did.
Subject to 1 or 2 year Customer Agreement and Calling Plan per line;
up to $175 early termination fee per line, other charges and
restrictions may apply.

 

[whiddles]

i upgraded my phone a month before my every 2 and they would not work with me. can i get a $50 reimbursement?

 

[dylanthecat]

I went to the store 4 months before my upgrade date, and they just said we will waive the additional cost. I did upgrade 2 phones to droids at the same time though.

 

[Rollingbones]

Call customer service, I NEVER go to the stores, reps on the phone always worked with me. I also have threatened to leave and they will come up with all kinds of discounts to keep you. Ask for the loyalty program.

since your a long time customer you may want to see if your elegible for the VIP program. Heres the login page.

https://store.verizonwireless.com/nevip/default.aspx

with this you can upgrade every year... actually once you hit 10 months your elegible for an upgrade. 30% off accessories no activation fee's on new phones and other discounts too. Its nice to be able to switch phones every year and not have to pay the early upgrade charges.

heres some of the info on it...

So how do you beome eligible to become a VIP customer??? I entered my cell number and it was not accepted.

 

[Tillers_Rule]

Funny, my very first cell phone was an Airtouch. Had Nextel and Sprint for the next 10 years and now just got the Droid!!

Good luck getting your Droid:rockon:

 

[imiller913]

Call customer service, I NEVER go to the stores, reps on the phone always worked with me. I also have threatened to leave and they will come up with all kinds of discounts to keep you. Ask for the loyalty program.

this is the route I would take

 

[arty2hottie]

Call customer service, I NEVER go to the stores, reps on the phone always worked with me. I also have threatened to leave and they will come up with all kinds of discounts to keep you. Ask for the loyalty program.

this is the route I would take

Ya this will be your best bet. I did that for my wife and they let her upgrade before the ne2 date while the store was saying no.

 

[garrett]

Call customer service, I NEVER go to the stores, reps on the phone always worked with me. I also have threatened to leave and they will come up with all kinds of discounts to keep you. Ask for the loyalty program.

since your a long time customer you may want to see if your elegible for the VIP program. Heres the login page.

https://store.verizonwireless.com/nevip/default.aspx

with this you can upgrade every year... actually once you hit 10 months your elegible for an upgrade. 30% off accessories no activation fee's on new phones and other discounts too. Its nice to be able to switch phones every year and not have to pay the early upgrade charges.

heres some of the info on it...

So how do you beome eligible to become a VIP customer??? I entered my cell number and it was not accepted.

they just sent me a notice.... i do know you need to be in a 79.99 plan or higher and make all your payments on time... i was in the program within my 1st contract with them.


ive been told that they will enroll you within 6 months sometimes but dont know how true that is.