Dana J. George
New Member
Hello. I am new to this forum. My question is on decrypting my S5.
I originally had one for Verizon. Due to work e-mail, my phone and SD was encrypted. I went to Sprint and got an S5 with them this past Sunday. I want to use the SD card in my new phone, but it will not allow me to decrypt my phone or SD. There's no 'disable' option and my work e-mail is no longer on that phone. I have my sons pictures and videos on there so I can't just re-sett everything. Any help? Verizon phone service is disconnected. Is that the issue?
Thanks in advance.
I originally had one for Verizon. Due to work e-mail, my phone and SD was encrypted. I went to Sprint and got an S5 with them this past Sunday. I want to use the SD card in my new phone, but it will not allow me to decrypt my phone or SD. There's no 'disable' option and my work e-mail is no longer on that phone. I have my sons pictures and videos on there so I can't just re-sett everything. Any help? Verizon phone service is disconnected. Is that the issue?
Thanks in advance.