Pigbearman
New Member
- Joined
- Sep 1, 2011
- Messages
- 12
- Reaction score
- 0
Hello all,
I've had the Bionic since it came out and never really had a problem with it (other than the 3G dropping). Never rooted it or installed any untrustworthy apps, so this isn't a user problem as far as I can tell.
This is what's happening:
Two days ago while I was driving to class, I noticed a noise. Looked down and my Bionic was restarting itself. I figured it could have been some updates or something so I didn't think much of it. Then it happened again about 20 minutes later. After that, it didn't happen again all day. So I wake up the next morning for class and look at my phone (alarm going off) as I'm about to shut the alarm off, the screen goes black and pops up with the dual core screen. Drive to school again and it restarts 3 times while driving this time. One hour class it restarts 5 times. Go to work and it probably restarts 20 times in an 8 hour period. I get home, and by then it's constant restarts. Phone might be on for 5 minutes then it will restart. So I do a factory reset on the phone and it does nothing. It actually seems like the restarts have increased in frequency. It restarted 5 times while I was typing this paragraph. Also sometimes it'll just freeze like this morning it was on the dock and stuck at 5:10am, when it was 10 am. Or it will freeze on the Dual-Core screen when rebooting.
So what exactly can I do? I installed logcat somehow but the logs don't really seem to tell me anything. I insalled OSmonitor and watched the logs and it kept saying CPU1 Shutting down, booting secondary CPU over and over and over, so I think some hardware is screwed up here.
1. Should I call or go to the store? I'm not really sure what their return policy is. I'd like to get a replacement right away and not have to drop money on stupid shipping costs.
2. Is it possible to get a different model phone? I've heard too many problems with the Bionic to make me want to get another one. I'd love to get the Nexus without dropping $700.
3. Is there any possible fix i'm overlooking here? A factory reset was the last ditch effort as far as I can tell.
Thanks in advance.
I've had the Bionic since it came out and never really had a problem with it (other than the 3G dropping). Never rooted it or installed any untrustworthy apps, so this isn't a user problem as far as I can tell.
This is what's happening:
Two days ago while I was driving to class, I noticed a noise. Looked down and my Bionic was restarting itself. I figured it could have been some updates or something so I didn't think much of it. Then it happened again about 20 minutes later. After that, it didn't happen again all day. So I wake up the next morning for class and look at my phone (alarm going off) as I'm about to shut the alarm off, the screen goes black and pops up with the dual core screen. Drive to school again and it restarts 3 times while driving this time. One hour class it restarts 5 times. Go to work and it probably restarts 20 times in an 8 hour period. I get home, and by then it's constant restarts. Phone might be on for 5 minutes then it will restart. So I do a factory reset on the phone and it does nothing. It actually seems like the restarts have increased in frequency. It restarted 5 times while I was typing this paragraph. Also sometimes it'll just freeze like this morning it was on the dock and stuck at 5:10am, when it was 10 am. Or it will freeze on the Dual-Core screen when rebooting.
So what exactly can I do? I installed logcat somehow but the logs don't really seem to tell me anything. I insalled OSmonitor and watched the logs and it kept saying CPU1 Shutting down, booting secondary CPU over and over and over, so I think some hardware is screwed up here.
1. Should I call or go to the store? I'm not really sure what their return policy is. I'd like to get a replacement right away and not have to drop money on stupid shipping costs.
2. Is it possible to get a different model phone? I've heard too many problems with the Bionic to make me want to get another one. I'd love to get the Nexus without dropping $700.
3. Is there any possible fix i'm overlooking here? A factory reset was the last ditch effort as far as I can tell.
Thanks in advance.