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Use the wall charger. The USB connection does charge, but on a completely dead battery, it is best to use the wall charger so that the battery is getting a full load charge.Thanks for the responses....when I plug it in using the wall charger it comes up with the battery with a question mark in it, and when I hook it to the 'puter with the USB I get a green light in the upper left of the screen, but no activity....which one sounds like it might have a happy ending to you guys??
Take it back...the green light is in the top section to the left of the ear-piece...
The red light blinks at you when your battery is at 15% or lower, once it charges over 15% the red light should go away.
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