Hello all,
I have a client who just switched to the Droid X. We're syncing with Exchange 2003 and are using the native app that comes with the droid. We've been able to work through most issues to this point (it was both of our first experiences with the droid and mine with Active Sync).
One area I'm still having trouble with is the Droid X will not sync sent mail instantaneously as it does with the inbox. The user has to go into the sent mail folder and only then does it retrieve all of the mail that has been sent since the last visit to that folder.
Again, mail coming into the inbox, no problems, syncs instantaneously. But mail sent from Outlook does not do so instantly to the sent mail folder of the phone. Am I missing a simple setting? Something further?
Just a side note I have push enabled and fetch set to manual. I'm not exactly 100% on how those features work, but is it the fetch setting that's causing this?
Thanks in advance for all your help.
I have a client who just switched to the Droid X. We're syncing with Exchange 2003 and are using the native app that comes with the droid. We've been able to work through most issues to this point (it was both of our first experiences with the droid and mine with Active Sync).
One area I'm still having trouble with is the Droid X will not sync sent mail instantaneously as it does with the inbox. The user has to go into the sent mail folder and only then does it retrieve all of the mail that has been sent since the last visit to that folder.
Again, mail coming into the inbox, no problems, syncs instantaneously. But mail sent from Outlook does not do so instantly to the sent mail folder of the phone. Am I missing a simple setting? Something further?
Just a side note I have push enabled and fetch set to manual. I'm not exactly 100% on how those features work, but is it the fetch setting that's causing this?
Thanks in advance for all your help.