For those who received replacement TB

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Oct 29, 2009
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Verizon is replacing my TB which has a broker ear plug jack, I am receiving the replacement unit today via FedEx. My questions are.

1. did you reeive new units or factory serviced units as replacements?
2. Do I just swap out the SD card and sim card and then the phone should work?
3. How do you get the e-mail on the old phone to come over to the new phone?

Thanks in advance
 
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