I already chatted with some rep. at Verizon and she didn't want to help me. I was very nice, and let them know that it would mean that I will be getting my another phone with a non-official Verizon reseller instead. I wonder if they COULD help if they tried harder, but won't help though? I believe due to this I may be ordering the white RAZR HD instead from Amazon.com, since they can even upgrade my phone even right now, perhaps thinking it will be shipped by Wednesday (upgrade day), which would make sense. My question to DNA lovers is if it would be worth it for me to keep trying to get the "free" phone via coupon at a store (one day earlier than my official upgrade date-the 21st), or just give up and go for the HD. To be honest, I like the aesthetics and feel of the HD better, and love the better battery, but acknowledge that in the end the DNA will have the better camera and screen (though I feel it's a total design flaw that they didn't allow for a SD card slot on the DNA. In short, it's between a possible (but maybe impossible) free DROID DNA, a $49.99 white RAZR HD, and a $69.99 RAZR MAXX HD (seems like a great deal for 20 bucks more, but I do like the white more, along with the slight less bulk/weight, and my budget is SUPER tight during these times.) Feel free to let me know what you think, I understand all of these phones have both their good and bad sides (and my apologies for the horrible formatting, some forums are acting up on Internet Explorer, and seem unresponsive to the Enter key.)