Another wonderful UPS experience, sigh, and here's my Maxx. Couldn't wait to break it out, installed the SIM and assumed the phone would do the rest... wrong. So obviously I jump online sign into my Verizon and begin entering codes and begin activation. Then it tried to say my grandfathered account requires a change and prompts me to change my minutes, text, and data plans! Oh hell no!!! I immediately logged out, closed the browser, and called 611 on my still operational droid x. There it just asked me if i wanted to activate a new device, asked me to confirm some numbering on my Maxx and there ya go! No more update your plan BS! Keep your current rates and unlimited data as long as you can cuz it only goes up from here. Don't be fooled, its not required as you are led to believe. Don't go online just do the star 611 deal so much quicker and easier too.