Help?

[Frito.bandito]

So today I dropped my phone and I cracked my screen, my phone still works perfectly & I have insurance, can I file a claim & get a new one?

 

[cdexsw]

So today I dropped my phone and I cracked my screen, my phone still works perfectly & I have insurance, can I file a claim & get a new one?

you call up the insurance number and tell them that you busted your phone. They will collect a deductible from you and mail out another phone, either the one you have already, or something equivalent. You ship back your broken phone to them in the box provided.

that simple.