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Tks! I will try Teamviewer! And, someone suggested me to try AirDroid, have you heard of this app?Teamviewer "support" works on the S4. There is even a Samsung specific version that I have used to control my sister's S5.
All your Dad needs to do is double tap the app and read off the number and you can access his phone as if you were there.
It's actually possible to use Teamviewer to control the phone too.I use teamviewer to control my computer on phone
and airdroid to control the phone on computer