Because as many on here are, I am familiar with functions and solutions of several Android phones. Being on the rescue squad, there are several reasons why I may post in a section other than a phone I am most familiar with. One is that it will often bump the post so that others will notice it and post their ideas. As with the op's problem, many solutions are the same for all android phones so there would be no reason for me to ignore it. It is what DF is all about... helping each other where we can.
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