I am having an issue with one app from the market not downloading from to my phone. Here is what my trouble call received from the Market. Perhaps it will help you two.
Hello,
Thanks for writing in.
If you receive a "Download unsuccessful" message when attempting to download an app, try the following troubleshooting steps to resolve the issue:
- Restart your phone then try downloading the app again.
- Confirm that there is connectivity on your device (contact your mobile service provider if you aren't connected).
- Wait 10 minutes and try your download again.
If your application is stalled at "Starting download", please use a few of the following troubleshooting steps to help your download to completion.
- Confirm that there is connectivity on your device (contact your mobile service provider if you aren't connected)
- If downloading a paid application, confirm that your credit card information is up to date by logging in your Google Checkout account
- Make sure that your phone is logged into Google Talk by following these steps:
1. Go to your phone’s app launcher, and press the Talk app
2. If you’re already logged into Talk, press Menu, and then touch Sign out
3. Launch Talk again to sign in
If unsuccessful after attempting these steps, please don't hesitate to let us know!
Regards,
The Android Market Team
Then I replied that it did not help and got this.
Hello,
Thank you for your reply.
I realized that the instructions I sent you for uninstalling Market updates were missing one of the steps, which is why you were unable to find the 'Uninstall Updates' button. I apologize for the inconvenience.
To uninstall Market updates, please follow these steps:
1) Go to 'Home' > 'Menu' > 'Settings' > 'Applications' > 'Manage applications'
2) Press 'Menu', then touch 'Filter' > 'All'
3) Scroll down and select the 'Market' app
4) Touch 'Uninstall updates'
The Market application will revert to the original version, and you should now be able download apps.
If I can assist you further, please let me know.
- Show quoted text -
When I touch Menu in step 2 I do not see "filter" but there is a "all' tab, but when I find Marked It does not give me an option to "uninstall Updates".
Now, I emailed the provider of the app and they sent me a zipped up copy with inst to install, but I just can not get it from the Market. I can get all other updates and purchase to download and install except for this one app.
Perhaps this info from them will help you though.