Micromax canvas 114

[pkrocks76]

unable to download Any App from Play Store
getting msg
Cud not b downloaded to an error 403



in chrome unable to open any page getting msg
access denied Laptop browsing is blocked :icon_eek:

 

[leeshor]

Welcome to the forum

If you have Chrome you must have been able to download at some point.
Is this a new phone?
Is it a new problem?
Have you tried on multiple WiFi access points?

 

[pkrocks76]

yes its a new Phone...

and i never use any wifi connection....

I did restore factory setting still i m faceing the same problem...:blink:

 

[leeshor]

Not being familiar with your phone some of these suggestions may not be available.

403 usually means APN (Access Point Name) error or a few other things.



Usually you need to clear all data out from Google Play Store, Google Service Framework and Download Manager. Without having to perform factory reset, you could try removing your google account in system settings -- Accounts -- Google -- remove your account. Get it off the phone. Then in settings, Apps, All, Force Stop Clear Data for the above three, Google Play, Google Service Framework and Download Manager. Feel free to force stop and clear data from any other heavily used apps and then reboot the device. When it starts back up, go back to Settings Accounts, Add Account -- add your google account back in. (All that data will come back down eventually, save for a few pieces) Now go back ointo Market and youll have fresh start.


OR


Clear your proxies out. Settings - Wireless Networks - More - Mobile Networks
youll see APN -- MOWAP - Edit that to clear out Proxy. You want to clear it out, proxy to be empty.
Now go back to Google PLay and try again.


OR


get on Wifi and try.

 

[pkrocks76]

Problem Solved!!
It Was Just An APN Issue..!!
Thanks A Lot :icon_ banana:

 

[salina]

Did you ever get an answer to this? I always get the same message.


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[pkrocks76]

Did you ever get an answer to this? I always get the same message.

yes my problem is solved...!!

just change your APN WAP to GPRS

 

[MotoXGirl]

Thats good info to have! Thanks Leeshor! I get a lot of 403 errors when downloading some apps. I had a support ticket open with Google for almost 4 months and they never could figure it out. I eventually figured out that it was because I had two different gmail accounts on my phone, and I had bought the app on both. When I tried to download the app it didn't know which license to use says 403.