My GS3 Won't Let Me Check For Updates

[vett96mik]

I have no idea and haven't checked, you'd hope there would be a patch but it's not like we could download it anyways

 

[internetavenger]

I downloaded the samsung desktop update software but have not connected my phone to it yet...its worth a try

Can download it here

http://m.samsung.com/us/kies/

 

[vett96mik]

I actually used Kies a few days ago after this problem began, but I couldn't find anywhere in the application on my computer to update my phone. I must have missed something. If you find out how please let me know.

 

[garyrh]

My wife has the problem on her phone but I don't. There are many people with this problem on other forums.

 

[Nyteravyn]

Have you tried a factory reset yet?

 

[internetavenger]

Have you tried a factory reset yet?

Yep...didnt work

 

[k1ngr4t]

Even though it didn't work for you internet, I would still suggest others having this issue trying it.

If that doesn't work, then your final option is to call in for a replacement. I couldn't install the update, tried everything...didn't have a choice if I wanted JB in the future. Sucks it's not the original, but don't let the internet scare you. Unless you're a total hypochondriac it's almost like getting a brand new phone.

 

[garyrh]

Question has anyone changed out there sim card for this problem because I checked on GSlll ATT forum over at Android Central and someone changed out there sim card and it fixed the problem.

 

[TheGoodKid]

I'm having the same issue. I get the same message. I'm not rooted, never have been on my GS3.

 

[perrine219]

I too had the same problem. Up until 9-30-12... it let me check for software update after that said service unavailable. I tried FDR, new SIM, called Verizon and Samsung and all fails. So... they sent me a replacement and now it's working fine. Verizon and Samsung acted like they never heard of it but I know there has to be more than just a few random people. Good luck!!

 

[garyrh]

Well I am going to the Verizon store and see if they will change out the sim card to see if it is the problem. I will post back if it solves it.

 

[vett96mik]

When you got a replacement from Verizon, you didn't have to pay, did you?

 

[garyrh]

Well I am back from Verizon and they put a new sim card in and problem solved. Something must of corrputed the card from the last update on some sim cards. They replaced it for free.

 

[internetavenger]

I got same SIM card but new phone...problem solved

 

[k1ngr4t]

Mine wouldn't install. Same SIM card, also a new phone. Works even better than before.

And no you don't pay anything, it's covered under warranty and is free overnight shipping, as well as a free return box/label you can leave in your mailbox.