Need a little help with my email not sending from my phone.

[PSSDroid]

Greetings! My Incredible 2 is about 6 weeks old and I am having some issues with my company email account. Allow me to try to explain.

The email is on a "Microsoft Exchange ActiveSync". When I respond to an email from the phone it does not always automatically send. It may sit in the outbox for several days before it is sent. I have tried to "refresh" thinking this may help push it with no luck. The last batch we 2 days old and finally sent today.

I pulled the battery to do a soft reset, as Verizon recommended I try, to no immediate help. It was also recommended to remove the program and then re-install. Any other ideas?

Being "their" phone I'm a little reluctant to start doing this myself.

Thanks!!

 

[Droid Firefighter]

See if there is an option to send immediately? You could also try setting up the email in the "other email" section the mail setup. Good luck!

This post is Incredible 2!