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Need help backplate fell off =[

andrew149

Member
Hey so i just got this phone and the backplate is lost?? so i pulled it up online and apearently alot of people are having this issue are the backplates still free where can i get it at?
 
I'd say give Verizon Customer Service a call. Maybe even go to a Verizon store. They might have one kicking around.
 
if you just bought it they may give you one for free. however they do not stock them in the store, if you need to order one, it takes 2 buisness days to get it, and they are $4.00 from verizon. I had to replace mine when it encoutnered a lawm mower and did not win. hope this helps.
 
go onto Motorolas site and navigate to their contact page.

They will give you a new one free.


yeah i emailed them and called them ive been waiting for a call for 3 hours and ive called twice
they used to have live chat support as well....

*I haven't been on site in a while

They still have it on the site usually no wait at all. Find it more convenient than calling for certain things.
 
well after hours on the phone and motorola giving away my number with a few randoms calling me thinking i was support i finialy got my back plate shipped for free
 
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