Need help - Droid X & Webmail setup

[rshafer]

Okay, I have the Droid X Android Version 2.2.1

My company email is a Webmail account set up through Google. I have tried setting it up through the phone using the Google Account, automatic set up. I also tried going into the settings & configuring them based on the numbers that Google listed in their help section.

I use the stock email app, just FYI.


Any thoughts, helps, or tips?

Thank you in advance,
Rusty

 

[rshafer]

Bump

Anybody???

 

[BayouFlyFisher]

Use the gmail app and your IT folks should be able to provide all the info you need.

Here's some supporting info I wrote for a battery saving thread, but it applies to your situation, I think:

Emails: I don't know what email app you use, but try this. It saves battery power and in some cases emails arrive quicker. This scheme will have you using only the Gmail app on the phone for all email accounts whether they are pop3 accounts or Gmail. Go to the Google Gmail inbox on your computer and log into the Gmail account. On the top right of the screen is an option called Settings. In there is an option to have the Gmail program poll your regular, non-Gmail accounts (From the inbox; Settings/Accounts & Import/ Check mail using POP3). Provide the email address and the password. The Google Gmail program will then poll your other accounts on a frequency from 1-5 minutes and push the email immediately to your phone. The polling frequency is determined by each account's activity - more emails = faster polling. This saves battery power because on the android OS pop3 accounts are polled at a frequency of 1-30 minutes and that really eats battery. Because the phone goes and checks those accounts for mail whether there is mail there or not.

 

[mreardon37]

Follow up?

I have my additional accounts, such as my Verizon, set up in my Gmail account as descibed above. I get the mail sent to these additional accounts through my Gmail app on my Droid X. I also have GMail set to send as those accounts. When I reply to a message sent to say Verizon the reply is sent from the Verizon account as it should be.

The only problem I have is I can't send a new message through the GMail app on my Droid X from one of these accounts like Verizon. Any new mail sent from my phone is coming from the mail Gmail account. In GMail you have a drop down to select which account to send a message from.

Any thoughts on how to select which account to send from within the GMail app.

Thanks!