ThaSurgeonGeneral
Member
Hope this gets Sticky Status as I believe this is important info for the current and would-be Rezound rooters.
It has been widely believed that if you unlock your bootloader whether S-On or S-Off you void your manufacturer warranty.
Apparently this is not true; with strings attached...
According to Customer Support from Verizon (not the first guys you talk to, the ones that actually can tell you about your phone and speak your language) the warranty remains in tact. As long as you use the "Legal" HTCDev version of unlocking the phone.
Basically what they're saying is "Your warranty is not void but it makes you liable for much more then if you were to leave the phone locked." The rep went on to explain to me that because the radio and SIM remains locked, the phone is still repairable in the event of a soft brick, however, just because the warranty is in tact doesn't mean we will replace it because you bricked your phone. This is where you become liable, as well as hardware defects from overclocking or pushing the hardware beyond its intended ability.
Like I'd let them know it was my fault or that I burnt my CPU trying to achieve 2.5Ghz? lol :blink:
The other thing he said was "We still offer support for unlocked phones but our support becomes limited if you are using 3rd party software which is why we strongly discourage unlocking the bootloader."
He concluded with "Your warranty still covers any and all manufacturer defects as long as you were never the cause of such issues which is why HTC does not give you S-Off regardless of unlocking your bootloader." The way he put it makes it seem like HTC was actually looking out for our well being?!?!?! :hail: I hope that's true...
Having owned a EVO 3D, it looks like they took the same stance as Sprint, which is a good thing.
SO, TO ALL OF YOU OUT THERE AFRAID OF THIS PROCESS???? LET'ER RIP AND ENJOY YOUR PHONE!!!
Happy New Years and Merry Belated Christmas and lets bring 2012 in with a bang! Why not, were all supposed to die this year anyhow? :icon_eek:
muahahahahahahaha
It has been widely believed that if you unlock your bootloader whether S-On or S-Off you void your manufacturer warranty.
Apparently this is not true; with strings attached...
According to Customer Support from Verizon (not the first guys you talk to, the ones that actually can tell you about your phone and speak your language) the warranty remains in tact. As long as you use the "Legal" HTCDev version of unlocking the phone.
Basically what they're saying is "Your warranty is not void but it makes you liable for much more then if you were to leave the phone locked." The rep went on to explain to me that because the radio and SIM remains locked, the phone is still repairable in the event of a soft brick, however, just because the warranty is in tact doesn't mean we will replace it because you bricked your phone. This is where you become liable, as well as hardware defects from overclocking or pushing the hardware beyond its intended ability.
Like I'd let them know it was my fault or that I burnt my CPU trying to achieve 2.5Ghz? lol :blink:
The other thing he said was "We still offer support for unlocked phones but our support becomes limited if you are using 3rd party software which is why we strongly discourage unlocking the bootloader."
He concluded with "Your warranty still covers any and all manufacturer defects as long as you were never the cause of such issues which is why HTC does not give you S-Off regardless of unlocking your bootloader." The way he put it makes it seem like HTC was actually looking out for our well being?!?!?! :hail: I hope that's true...
Having owned a EVO 3D, it looks like they took the same stance as Sprint, which is a good thing.
SO, TO ALL OF YOU OUT THERE AFRAID OF THIS PROCESS???? LET'ER RIP AND ENJOY YOUR PHONE!!!
Happy New Years and Merry Belated Christmas and lets bring 2012 in with a bang! Why not, were all supposed to die this year anyhow? :icon_eek:
muahahahahahahaha