I just switched from droid X to the Razr Maxx and it came with an app called my music. First the music store is not available, why not. next I had backed up my contacts and music using media backup. It downloaded all my contacts ok but no music. Then one song showed up in My library and have no idea how it got there without the rest of the music. I also bought and downloaded a song from VCast but no idea where it went. Really need some help here.
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Newbe needs music help
- Thread starter winegen
- Start date
Are you on wifi? You need to have a data connection to buy music. See the Music section of this ICS manual.
No stupid questions on droidforums.net - it's a company rule!
My Files can be used for file management or a third party app like ES File Explorer is nice.
Just a few things to try/check...I have no idea if this is all necessary, I'm just guessing and these are things I'd try unless someone else has a solution.
- Menu>Settings>Data Usage Make sure Set mobile data limit is not checked
- Menu>Settings>More...(under Wireless & Networks>Mobile Networks Make sure Data Enabled is checked.
- Menu>Settings>Apps>All Go to My Music and clear cache
- Menu>Settings>Security Make sure Unknown sources is checked
There's a number of ways to do it. You can connect your phone to your computer and from the pull down notification select USB Connection and USB Mass Storage. You can then see your phone as an external device and drag and drop files to it.
Here's a Motorola guide with more detailed info and options if you want.
Downloading music to Razr
Hi Sally-
You are of great help. Thanks. I followed you checklist and got to My Music and could not find?
It is on my home screen however. I have downloaded some music to My Moto (do not remember how)
But it limited the amount I could put in my music. I have more. Help!
Thanks Deb
Hi Sally-
You are of great help. Thanks. I followed you checklist and got to My Music and could not find?
It is on my home screen however. I have downloaded some music to My Moto (do not remember how)
But it limited the amount I could put in my music. I have more. Help!
Thanks Deb
Are you saying when you try to go to Menu>Settings>Apps>All Go to My Music and clear cache that My Music isn't there? Are you sure you have clicked on the All tab at the top? You may have to scroll to get to it.
Alternatively, press your App drawer icon and go to My Music. Drag it up to the top of the screen to More Options, then select App info from the box that appears. You can select Clear Cache from there too.
If you want more help with using MotoCast, this Guided help link will walk you through various options and ways to use it or use Drag & Drop to transfer files.