I've tried to search for this answer but can't seem to put the right search terms in to get an answer. Here goes. Was away for the weekend and read my emails on the phone. Deleted most--saved some. Got home and when I opened outlook express had 178 emails most of which I had deleted. I looked at my gmail account and the only ones on there were the ones I had saved. I've had the same email address for a very long time and don't want to get rid of it (I use comcast) but I don't want to have to double delete. Keep the answer simple, please, I'm a 74 year old grandma and absolutely love this phone which is probably way over my head but I'm learning. Had it about 2 weeks