I have the same problem as i don't get allot of messages that are sent, and i am not sure why? I tried the *228 thing as well, but the phone for some reason doesn't give you a dial pad at all. No way to press option 1 Whats up with that?? Is everyone else's like that?
Also Alex K you said
If you are in 1x, picture messages will not come through. In 3G, you can purge messages by calling voicemail and after it connects, end the call.
If that is the case then how do the dumb phones I had in the past that utilizes 1X instead of 3G get messages? To me that doesn't make sense, because i always got them fine on my LG Envy touch.
Okay when you dial *228 no dial pad comes up but all you have to do is slide open the keyboard and hit the number 2 key to update your PRLs. You do not need to hold shift or anything just hit number 2. With regards to your 1x picture message problem and it working on your LG. Coming from blackberry in the past I learned that there is different types of signals other than 3G and 1x. Actually VZW has the following. This is what the CSR has told me.
1XEV which is displayed as 3G 4-5 bars
1X (also likely what you remember seeing on your LG) this still allows for media messaging but is not 3G speed.
1xev SMS, Phone and in a data coverage area although the phone may not be receiving data.
1x voice and SMS only (only other thing displayed on droid other than 3G)
X no signal at all
but try the *228 it should fix it.