Not receiving emails/etc while on WiFi

[Quacky]

Phone: LG G4
Carrier: Verizon

My phone will not receive emails/snapchats/etc while on WiFi. When I turn off WiFi and the phone connects to 4G, the notifications will flood in. I can manually refresh Gmail and emails will come in, it just doesn't happen automatically.

I downloaded a software update on the 11th, but the problem started about a week later.

Any tips?

 

[leeshor]

Welcome to the forum

What mail service are you using? Are you able to send on and off WiFi? Is this a new problem?

 

[Quacky]

Gmail, but the problem is with any app that would usually give me a notification (snapchat, game notifications, new Google Opinion surveys, etc.). I can send on and off WiFi. This problem started a few days ago.

 

[Jonny Kansas]

Have you changed any settings recently?

When was the last time you rebooted the phone?

When was the last time you rebooted your router and/or modem?

 

[Quacky]

I don't know if I've changed any settings recently, but if I did it was nothing that should have messed with WiFi or notifications. I rebooted my phone last night, and I have rebooted the router since the problem has started.

 

[leeshor]

Something is missing somewhere. If it was working there is no logical reason it wouldn't still be working.

 

[Quacky]

I'm having the same problem with the WiFi at school.

 

[Jonny Kansas]

I'm having the same problem with the WiFi at school.

Definitely an issue with the phone then. Very strange situation.

 

[TisMyDroid]

It almost seems like it is a setting somewhere. Do you use any battery optimizer apps, such as AutomateIt or Tasker? They often have battery saving settings that will stop sync or notifications. I wonder if clearing your cache data partition would help?

Sent from my SM-N920V using Tapatalk

 

[leeshor]

It almost seems like it is a setting somewhere. Do you use any battery optimizer apps, such as AutomateIt or Tasker? They often have battery saving settings that will stop sync or notifications. I wonder if clearing your cache data partition would help?

Sent from my SM-N920V using Tapatalk

Great point, but most of those settings work in reverse, get on WiFi only, to conserve data. This is a strange one for sure.

 

[Quacky]

I've uninstalled all the apps I had like that (clean master, cm security). And I have tried cleaning my cache.

I guess I can just change the setting to turn WiFi off when the screen is off, but that's not an ideal solution. I'll restart my phone and clear the cache again.

 

[LinkError404]

I am having the same issue on my Verizon LG G4. just my .02, this only started happening after the recent update about 2 weeks ago. I think the update was a preparation for Marshmallow sometime this coming month and i hope this issue is addressed. I'm glad to not be the only one experiencing this issue.

 

[leeshor]

My G4 is working just fine.

 

[ezrider55]

My G4 is working just fine.

R U on Verison like linkerror404? I am on Verison and have almost the same problem. When I check email I get a "server temp unavailable" message utill I turnoff WiFi, then it works fine. My problem started with 12A update also. I to am hoping marshmello will fix it.

 

[leeshor]

R U on Verison like linkerror404? I am on Verison and have almost the same problem. When I check email I get a "server temp unavailable" message utill I turnoff WiFi, then it works fine. My problem started with 12A update also. I to am hoping marshmello will fix it.

I'm on AT&T but I don't feel that being on a different carrier should make much difference in this case.