Verizon will take care of you on this, I'm pretty confident of it. Just go in there with a good attitude and a respectful but firm stance that this needs to be resolved. Also, make sure you've backed up all your contacts, photos, music, etc and be "prepared" to trade it in on the spot as they'll take the phone and immediately do a factory reset before they send it back to the manufacturer. If Verizon won't help you I'm sure you can get a warranty replacement via Motorola. Good luck & let us know how you make out. [emoji106]
S5 tap'n