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Called verizon to order one for my wife took 6 agents and they couldn't do the trade in had to do online. Process was complicated was on phone 7 hours. I think they new I was calling from a note ultra s10 lol
Calling from an Android has nothing to do with it. I bought both my kids iPhone's through Verizon and had no issues whatsoever. One was an online order and another was via telephone. Both were as smooth as butter. Verizon does not care what phone you have now, nor what you want to buy. They just want you to buy something.
Went with online ordering, this was the first time I’ve had an iPhone shipped to my home. In the past I have either walked in to the store on launch day or ordered through my cell phone company.
I was impressed with how easy/well Apple made online ordering, no hiccups at all.