Hi ReyJae. That is a puzzle why your phone will not charge when it its shut off but does fine when it is on. I wish I had some ideas for you to try. Maybe our battery expert, FoxKat, has some ideas but it does sound like it must be something with the phone or battery.
Which an fdr may fix. No worries about not knowing what the acronyms are that we throw around here. There are some you might only find on this forum. But we are always happy to explain... which brings me back to fdr. That refers to doing a factory data reset, which erases everything on your phone and restores it to a, like new, out of the box state. It will most times fix many problems.
Sent from my XT907 using Droid Forums
Which an fdr may fix. No worries about not knowing what the acronyms are that we throw around here. There are some you might only find on this forum. But we are always happy to explain... which brings me back to fdr. That refers to doing a factory data reset, which erases everything on your phone and restores it to a, like new, out of the box state. It will most times fix many problems.
Sent from my XT907 using Droid Forums