replace or not

[MJKneuro]

Got my Rezound last November and have been very happy. I never was able to get the update last January. Both Verizon and HTC , after trying all their tricks, said the only thing I could do was swap the phone out. They said I wouldn't get the ics update so I loaded the .10 and then the .12 leak and have been happy, but got to thinking I wouldn't get further updates. If there are any, they will likely be limited to maintenance updates. Anyway, they sent me a new phone so now I have to decide, do I want the new phone and the ability to update or, since my old phone has been flawless otherwise, should I just keep it.
As soon as i got the new one, I got ota ics and then did a factory reset twice (yes, overkill). Guess the unknown is how dependable the new (factory rebuilt) phone will be.

 

[HowardZ]

Personally, I wouldn't want someone's used, yet refurbished phone. It is more of an unknown.

I have purchased factory refurbished electronics, like a Garmin GPS, to find that Garmin never fixed its hardware problems and only reinstalled the firmware. I returned it and the next refurbished GPS was ok. buying refurbished electronics is risky, sometimes it works well, and sometimes not.

 

[acousticshade]

I destroyed my Rezound about 2 months after I got it (left it on top of my car!) and got a replacement under insurance. I was dissappointed to find out that the replacement was going to be a refurbished phone and I had to wait 2 days to get it. When it came though, it looked brand new and came in a box with another set of headphones that was in mint condition. In some ways it was even better than my old one as the buttons were red instead of hot pink, lol.

Guess it depends on the company and how they handle refurbished products.