Reset my phone?

[cadre.9]

A Verizon tech told me I should dial *228 & select option 1 to reset my phone at least once a month. Has anyone ever heard of that. What exactly does that do?

cadre

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[DARTH MAXIMUS]

its just a connection service, sometimes it can help, but it certainly wont hurt

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[cadre.9]

But what does it help? What does a connection service do?