Return Policy

[poooookah78]

So I got the GNex and had it two days. I wanted to try it out and return it for a rezound. Well of course I dropped it and got a small scuff in the top corner... not on the screen or anything. Can I still return it?

Sent from my Galaxy Nexus using DroidForums

 

[jeff0r3]

You want to return it and get a rezound? really? why?

 

[poooookah78]

Well I had wanted to at least try a new phone out. Glad to pay the restock fee.

Sent from my Galaxy Nexus using DroidForums

 

[Liderc]

Keep the Nexus and buy a case.

 

[Creed]

So I got the GNex and had it two days. I wanted to try it out and return it for a rezound. Well of course I dropped it and got a small scuff in the top corner... not on the screen or anything. Can I still return it?

Sent from my Galaxy Nexus using DroidForums

No, you can't, unfortunately. I guess you are stuck with the best phone out there right now

But really, you can try to return and hope they don't notice it but if they do see it, you are out of luck.

 

[Creed]

Well I had wanted to at least try a new phone out. Glad to pay the restock fee.

Sent from my Galaxy Nexus using DroidForums

Go to any Verizon store and play with it there?

 

[Quicksilver7714]

So I got the GNex and had it two days. I wanted to try it out and return it for a rezound. Well of course I dropped it and got a small scuff in the top corner... not on the screen or anything. Can I still return it?

Sent from my Galaxy Nexus using DroidForums

Now that it's damaged its yours.

Sent from my Galaxy Nexus using Tapatalk

 

[Amberite]

Well I had wanted to at least try a new phone out. Glad to pay the restock fee.

I don't understand how this is a reply to "why switch to a Rezound?" So you wanted to try a new phone out, you did. You now have an option to keep said phone. The question is, what about it makes you want to return it and get a Rezound? What turns you off about it?

 

[PhishyKris]

I can see the reasoning. I'm coming from tbolt and really miss sense features and just some of the things that come along with OEM layers. HTC has it nailed IMO.

Plain vanilla will take some getting used to but I am eager to see what updates bring in terms of added features.

Sent from my Galaxy Nexus using DroidForums

 

[kimintenn]

I'm considering exchanging mine too... is there anyway around paying that restocking fee?

 

[dezymond]

You can hope that the rep doesn't see the scratch...lol

Other than that, good luck, doubt you'll be getting a Rezound because of your little fall

 

[phillyphill39]

I'm considering exchanging mine too... is there anyway around paying that restocking fee?

Dont be mad ok? But yes there is.



By not returning it.

 

[poooookah78]

Well, I'm sorry to hear that. Guess it's time to run over it, file an insurance claim, get a new one for 90 bucks, and then return it before Jan 9th and get a rezound.

 

[Droid592]

Well, I'm sorry to hear that. Guess it's time to run over it, file an insurance claim, get a new one for 90 bucks, and then return it before Jan 9th and get a rezound.

You can't do a insurance claim and then return it.

HTC Rezound

 

[anhanymouse]

Not sure about their policy but I did this when I was testing the droid3. Lost the phone within a week and filed a claim. New one came a few days later and was still within my 14 return from the original purchase date so I returned it. Kind of expensive though. Approx $100 deductible plus the restocking fee. If in was the OP, I'd casually return the damaged one and hope, they don't notice.

Sent from my Galaxy Nexus