Download the app called assistant. It is just a floating woman's head pretty much but it is by far the fastest assistant app available I think. If you are on a fast internet connection or 4g it will answer your question instantly unlike S-Voice where it takes a couple seconds....and it's FREE!! Give it a shot. Guarantee you like it....and it's also customizable.
Can't recognize my sister, that I call all of the time. Her name is Laurie Fike; should be easy to recognize. Is there voice training with 'Assistant'?
Chat with Samsung today, how depressing. Best phone on the market? I'm not sure. I want to love it. It is beautiful and yes, very advanced in many ways. But if it can't hear my sister's last name, how great is it? Not a terribly difficult name? Any ideas would be appreciated.
Please wait for a Samsung Agent to respond.
Chat Information You are now chatting with 'Shirly'. There will be a brief survey at the end of our chat to share feedback on my performance today.
Chat Information Your Issue ID for this chat is LTK56401815381X
Shirly: Hi, thank you for contacting Samsung Technical Support. How may I help you today?
Visitor: Is there a way to 'train' S-Voice? It will not recognize my sister (in my contacts. I am using a bluetooth device.
Visitor: Just tried without bluetooth. Absolutely will NOT recognize her name. 'Laurie Fike' ???
Shirly: I will be glad to assist you.
Shirly: May I know the model number of your phone ? You can find the model number beneath the phone's battery which generally starts with SGH, SCH or SPH .
Visitor: SCH 1535RWB Verizon
Shirly: Thank you.
Shirly: Would you mind If I take 3 minutes while I gather the required information on your request?
Visitor: hello
Visitor: no take your time!
Shirly: Thank you.
Shirly: Thank you for being on hold.
Visitor: yw
Shirly: I will provide you with a weblink which will have the complete information on S-Voice.
Shirly: Please let me know if you are able to follow the steps.
Visitor: I have already done all of that.
Visitor: when I first got phone
Shirly: Is it with all the names?
Visitor: What do you mean? all with the names? Do you mean is it doing this with all of my contacts?
Shirly: Yes, is it same with all the contacts?
Visitor: no, it works with some. I haven't tried to call all of my contacts. It seems like it is working with most.
Shirly: Please try to make some changes in the name and then check with the result.
Visitor: okay
Shirly: Please let me know the status.
Shirly: Not to rush you, are we still connected on the chat?
Shirly: We have not heard from you. Do you wish to continue the chat?
Visitor: yes, 4 yr old driving me crazy!
Shirly: Please let me know the status of S Voice.
Visitor: I renamed her
Visitor: Laurie 'Pike' instead of 'Fike' and it worked! LOL
Shirly: Okay.
Visitor: But her name is Fike !
Shirly: I do understand you concern.
Visitor: Waiting for Jellybean and a fix for this.
Shirly: amsung will soon announce which additional devices are eligible for the Jelly Bean update. As the world’s largest Smartphone manufacturer, Samsung leads the Android community with best-in-class devices like the Galaxy S III, and is creating new device categories with products like the Galaxy Note. Samsung has delivered the most Nexus-branded lead OS devices and we are pleased that Google will be bringing Samsung Galaxy Nexus and Nexus S customers the first experiences of Jelly Bean on a handheld device
Shirly: *Samsung
Visitor: Is my phone a 'Nexus' phone?
Shirly: No, it is Samsung SIII.
Visitor: Well, I hope my phone gets the upgrade soon. I am not very happy with S-Voice. Is there anything I can do to fix the problem with my sister's name? Seems ridiculous to me that it can't hear an 'F' sound.
Shirly: I do understand your concern, but the parser in the S-voice are set to such that there are few words which are silent when used.
Visitor: So, you are saying that her last name, FIKE, is a word that S-Voice can't recognize?
Shirly: Yes, you are correct.
Visitor: Sirri understands it, motorola understands it. If I were Samsung, I would not be proud of that. Do you think think the JellyBean upgrade will address this?
Visitor: I'm thinking about taking my Galaxy back. Don't want to. But my goodness! that is crazy!
Shirly: We are unable to speculate when/if this software revision might be available due to the fact that this might lead to inaccurate information and confusion.
Visitor: I do understand that. So, there is nothing to do to fix this; right?
Shirly: I am afraid. Yes.
Visitor: Willl you pass this on?
Shirly: I will report this to the Samsung Global Support.
Visitor: Very unhappy. My sister was thinking about getting the GalaxyS3 too. But I know she won't if it can't even recognize her last name. Thanks for your help.
Shirly: Is there anything else that I can assist you with?
Visitor: no, thanks
Shirly: It was a pleasure assisting you. Thank you for contacting Samsung Technical Support. If you have a minute, please click on the blue “X close” button to receive a transcript of your chat and fill out a brief survey to help us serve you better. Have a wonderful day!
Chat Information Chat session has been terminated by the Samsung Agent.
i had the same problem with s-voice on my note 3. It could not recognize my wife’s names – colette- and kept asking what I wanted to "collect". To solve this, i went into the contacts and in the edit name section i added a “nick name”. I used – my wife- and now works perfectly. hope this helps.