Saving a voicemail message

wowings

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My TB keeps giving me a message that I have new voicemail when I really do not. I have to check my messages to see if I have new ones. VWZ said they needed to do a factory reset but I would lose the message my 92 year old mom sent me on my 60th birthday. She won't be around long and I would love to keep her message. Any ideas? I have left voicemail for myself and erased them, removed the battery, and several more actions 611 advised. Nothing worked and I need the help of people who know. Thanks ahead of time.

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I would hate to be wrong on such a sentimental messgae, but I think the voicemail is NOT on your phone but on verizon servers. You call shutdown your phone and call your no from another phone. When the voicemail message starts, press # and then it will ask you for your voicemail password. Then you can listen to your saved messages. If this works, your mom's voice is not on your shutdown phone, but with verizon. You're then safe to reset your phone.
 
Thanks so much. I will give it a try.

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And switch to google voice asap.. That way, each voice mail comes in as a mp3 file that can be deleted, saved, archived, whatever you want. It's free, and it's a LOT better than the stock verizon voicemail. Plus, it has voice to text, so you can read your voicemails instead of having to actually listen.

**disclaimer** voice to talk isn't very accurate... but you can usually get the gist of what's being said, and then listen to it if you need to.
 
Thanks. Sounds much better.

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