LOL..gotcha..well, problem solved. After spending another $50-60 on new HDMI cables and a new converter, it STILL didn't work. The only possibility I was left with was the port on the phone itself. I was able to wiggle it back and forth a little when there was a plug in it and that pretty much confirmed it. It was the phone. Since it's Saturday, I call up customer service and, after agreeing to replace the phone, they said they'd call one of the VZW stores I first stopped at (they wouldn't do an in-house exchange). C.S. assured me they called the store and it was ok to exhange. I drive to the store and they won't exchange it...store policy. I won't repeat the conversation that took place after that but the vzw kid agreed to call tech support. They talked. Then I talked to C.S. and they said they couldn't force them to do it. I told them there was another store about 3 miles from this one. C.S. called them and they agreed to the switch. The new store did the thing but wanted to charge me a $35 restocking fee. I told you "you have to be f*******g kidding me. I've only had this 10 days. It broke down. Now you want to charge ME to pay you to put another one on the shelf? Good luck". No charge. An hour later, I got home and plugged it in and, VOILA. It worked. Picture and sound. Now (after I cool down from the experience, I'm sure to be a happy camper...that is after another couple of hours getting all my apps and bookmarks and everything else back in place. Not been a pretty picture but, in the end, it works.