I know this has been spoken about before, but the sound levels of this phone are horrible. My ringer volume and my notifications are ok but play music or watch a video and I can hardly hear them. I took a video today that I was narrating and when I played it back, I could hardly hear it. If I put on headphones that helps, but I don't want that as a solution. I am praying that HTC will pump up the volume on their first patch