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by Matt Burns on July 1, 2010
The iPhone 4 antenna issue is real. The leaked Apple troubleshooting documents and job posting confirms what a lot of iPhone 4 owners are stating. Worse yet, a lot of owners are finding that bumpers — DIY or official ones — don’t totally solve the problem. The world is quickly crashing down around Apple fans everywhere. But Steve Jobs has some advice, “Retire, relax, enjoy your family. It is just a phone. Not worth it.”
That’s what he supposedly emailed to one very irate iPhone 4 owner who, along with a few friends, are finding the iPhone 4 has major problems. Steve first tells the owner to calm down, then blames his problems on signal strength, and then finally states “[Apple] is working on it.”
Of course Apple is working on it. Sure, there might be some PR-type spinning going on by stating that there isn’t a problem or users are just holding the phone wrong, but it’s AT&T that’s likely pushing for a quick solution. For once, it’s not the carrier’s fault that the iPhone is dropping calls even though AT&T is the front line support for most iPhone owners. A working solution must be right around the corner although most people said that about the Gulf oil spill months ago, too. (In no way does the iPhone 4 compare to the Gulf crisis, btw)
But it’s Steve’s last email that puts it all in perspective.
If Steve Jobs isn’t worried about it, then maybe you shouldn’t be either. Then again, $200 is a lot of money for some of Apple’s customers, which is something billionaire Jobs might have forgot. It’s really not too much to ask that a basic function like placing a phone call works reliably.
techcrunch.com
The iPhone 4 antenna issue is real. The leaked Apple troubleshooting documents and job posting confirms what a lot of iPhone 4 owners are stating. Worse yet, a lot of owners are finding that bumpers — DIY or official ones — don’t totally solve the problem. The world is quickly crashing down around Apple fans everywhere. But Steve Jobs has some advice, “Retire, relax, enjoy your family. It is just a phone. Not worth it.”
That’s what he supposedly emailed to one very irate iPhone 4 owner who, along with a few friends, are finding the iPhone 4 has major problems. Steve first tells the owner to calm down, then blames his problems on signal strength, and then finally states “[Apple] is working on it.”
Of course Apple is working on it. Sure, there might be some PR-type spinning going on by stating that there isn’t a problem or users are just holding the phone wrong, but it’s AT&T that’s likely pushing for a quick solution. For once, it’s not the carrier’s fault that the iPhone is dropping calls even though AT&T is the front line support for most iPhone owners. A working solution must be right around the corner although most people said that about the Gulf oil spill months ago, too. (In no way does the iPhone 4 compare to the Gulf crisis, btw)
But it’s Steve’s last email that puts it all in perspective.
Retire, relax, enjoy your family. It is just a phone. Not worth it.
Seriously. It’s just a damn phone. Maybe you shouldn’t have gotten that Apple4ver tattoo because companies sometimes do out flawed products. To Steve Jobs it’s just another product in a long line of hits. Remember, he might be the best person to attest to enjoying family time and not sweating the little things after surviving a rare form of pancreatic cancer and a liver transplant.
If Steve Jobs isn’t worried about it, then maybe you shouldn’t be either. Then again, $200 is a lot of money for some of Apple’s customers, which is something billionaire Jobs might have forgot. It’s really not too much to ask that a basic function like placing a phone call works reliably.
techcrunch.com