Really sucked because I loved almost everything about the Fascinate!
But as a camper/hiker and motorcyclist I need a reliable GPS.
After spending hours reading posts and trying almost setting known to man it's obvious that the problem is not solvable without a major change from Samsung .
Sadly, after reading their own issue forums, they have as of yet to even explain what the problem is or when it will be solved - or even officially acknowledge it exists.
I explained to the Verizon rep the issue with the GPS and they simply said a fix would come out and they wouldn't waive the fee regardless of the defect.
They also said I'm limited to one swap and this was it according to their policy - will be full price if I decide to go back the Fascinate assuming they fix their problem.
My 30 days were getting close....
So I paid the $35 dollar fee to switch to a phone I didn't really want but had no choice, I'm stuck with it now regardless because of a defect.
I'll never buy another Samsung phone..got a real bad taste in my mouth now..
But as a camper/hiker and motorcyclist I need a reliable GPS.
After spending hours reading posts and trying almost setting known to man it's obvious that the problem is not solvable without a major change from Samsung .
Sadly, after reading their own issue forums, they have as of yet to even explain what the problem is or when it will be solved - or even officially acknowledge it exists.
I explained to the Verizon rep the issue with the GPS and they simply said a fix would come out and they wouldn't waive the fee regardless of the defect.
They also said I'm limited to one swap and this was it according to their policy - will be full price if I decide to go back the Fascinate assuming they fix their problem.
My 30 days were getting close....
So I paid the $35 dollar fee to switch to a phone I didn't really want but had no choice, I'm stuck with it now regardless because of a defect.
I'll never buy another Samsung phone..got a real bad taste in my mouth now..
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