I got the update and installed it. Now everything works except for placing and receiving calls. I called verizon and the guy I talked to couldn't figure it out. Then I called my local verizon store and asked them. The guy there said that I need to come in and get a new 4g card. I was at work by that time. So far i've lost the use of my phone for about a day. Has this happened to anyone else? Alot of hassle for an update.