Verizon Phone Switch?

[MacPhobia]

Ok, so I finally am getting a Droid X warranty replacement. Thing is, I still want an Incredible for some reason.

My 30 day satisfaction guarantee is up, and I am getting the replacement X in two days. I have a fellow employee on the same shared plan as me. If he has an upgrade available and he wants the X, can he get an Incredible and we can swap somehow?
Does the 30 day satisfaction guarantee reset once you get a warranty replacement?

 

[mwhartman]

Seems to me you need to contact the VZW customer service folks.

 

[xliderider]

You can switch phones. The 30 days is from the initial contract with the Incredible.

 

[Dark Lazer]

Here's something I just saw today. I'm assuiming you guys are on a family share plan? If so, just log onto your verzion account online, and when you go to your phone details, it'll list both your phone and your buddys phone. His will probably say he's eligible to upgrade. Theres a button you can click on that lets you transfer his avaliable upgrade to your line.

Assuming you do this, you can probably just get the Incredible on your line and give him the X and just let him transfer his phone. Saves you a few steps atleast.

 

[MacPhobia]

Hmm, well we are on a business plan so not sure about that...

I was looking for something like: The 30 day satisfaction guarantee is reseted after a warranty replacement.

 

[xliderider]

Refurbished phones have a 90 day warranty. New phones have a 12 month warranty.

 

[vzwtek]

Hmm, well we are on a business plan so not sure about that...

I was looking for something like: The 30 day satisfaction guarantee is reseted after a warranty replacement.

Just have your admin do an alternate upgrade, order you an incredible using his lines upgrade eligibility. Then once you activate the phone, the admin can go into their mybiz and manually activate the droid x to the co-workers account. Easy as pie.

 

[vzwtek]

Refurbished phones have a 90 day warranty. New phones have a 12 month warranty.

In his case thats incorrect, since the device was flip flopped between 2 lines on the same account, the warranty is transferred to the number. the warranty is not however reset. So the droid x will have an 10 month 28 day warranty, and his smakin new incredible will have the 30 day wfg, and 11 month warranty.

Warranty on CLNR phones is the remainder of the year warranty or 90 days. If in the same account the warranty is transferrable. If it is activated onto a different account, the warranty is now void because it is Priorly owned equipment.

 

[MacPhobia]

Wait, no.. I was talking about the 30 day satisfaction guarantee from Verizon.

Nevermind... I'll just stick with the Droid X anyway. It has better battery life (but I love Sense UI!) Argh! I'm so confused..