Please excuse the length of this post...but I just want to set the record straight and get a few things off my chest...
I got my third razr maxx HD from verizon, the wifi issue is gone. Same apps and everything as my old phone. Just a bad batch of chipsets i would assume. Have you noticed you never see any fixes for any issues here? Just reset the phone or blame it on 3rd party apps LOL.
Just for the fact that a new replacement phone apparently fixed the problem is not conclusive evidence that the earlier phone had "bad chipsets". Within each model phone there may be one or more different chipsets (or versions of same), and each can require a different set of protocol parameters to work. Rather than have 3 or 4 different updates dependent on the end user accurately identifying which version of phone they have, the manufacturer will include the multiple variations of the drivers in the firmware for one model phone and allow the software and phone to identify what chipset(s) or versions of such the phone has, so it can then utilize the proper driver(s). This "bundling" or "packaging" helps keep costs down and minimize confusion when putting out updates to various phone models.
Also as previously pointed out, and apparently an earlier post of yours appears to prove...
Unchecking avoid poor connections helped some but it still dropped. Then i found a firmware update and now its fine. Would like to change the channel though and band setting to N but looked all over the settings page of the router and cant find it. Its a linksys so i will have to spend more time looking. Thanks for the help !!
...most often the problem is not with the phone, but with the router. Just because the router plays nicely with other devices doesn't mean that it's doing so strictly following the protocol. You'd be hard-pressed to find a router on the market today that follows ANY protocol to the letter (i.e. strictly as was written), whether it be B, G, N, etc. ALL manufacturers will make their devices "tolerant" of variations in the protocol, allowing those other devices that don't follow the protocol so strictly to also gain access. This is known as "conforming".
If a router were to maintain strict adherence to the protocol's specifications (like CD players that follow the Red Book protocol to the letter), there would be LOTS of devices that simply wouldn't connect (or in the case of those CD players - CDs that simply wouldn't play). The reason is that when manufacturers make devices that follow a particular protocol, they have to pay royalties to the company who holds patent to that protocol in order to use it. However, if they change the way they communicate enough (by manipulating the code), so as to not violate the patent, then they can benefit from that communication protocol without paying the royalties. This translates into higher profit margins, lower retail costs, and greater market share. Overseas manufacturers - most notably China are notorious for "tweaking" their devices' protocols to avoid the royalty payments.
I know this for a fact since in just one example I've had Network Attached Storage (NAS) boxes - from China - that were supposed to be SAMBA compatible, but wouldn't play nicely with my router. If I had 3 devices on the router and put the NAS online, it would play fine...but the moment I added a 5th device (another NAS), I'd start having IP conflicts. When I approached the manufacturer of the NAS, they admitted to me that their device didn't maintain strict adherence to the SAMBA protocol, and he even went on to tell me it was to avoid paying the royalties. He suggested I update firmware on the router, since router manufacturers make their firmware "tolerant" of "sloppy protocol" devices. I followed his suggestion and the problems went away.
So in that example, the router manufacturer saw new devices that were having trouble with the protocols and put "tolerances" in place into their firmware to make the non-compliant devices play nicely with their own. This can sometimes backfire as when new devices come out that adhere more strictly to those protocols (you can bet that these top manufacturer's phones do), the problem becomes that the router is now the "sloppy protocol" device, and so another update to their firmware is in order to bring the new devices back into the playing field. This is a very lucrative game these manufacturers are playing and if they play their cards right they stand to make hoards of profits, but if they aren't savvy and instead allow the industry to dictate their actions they will fail miserably.
Another good example of this would be third party software packages (of which there are hundreds), that can both effectively read and edit/write PDF or DOC/XLS files (though maybe not 100% compatibly), but do not pay royalties to Adobe or Microsoft, so instead of paying $299 for Adobe Acrobat (
http://www.amazon.com/Adobe-65085821-Acrobat-X-Standard/dp/B0046DMZH8), you pay $89 for Foxit (
https://www.foxitsoftware.com/shopping/checkout.php?action=view) or online for free with PDFEscape (
http://www.pdfescape.com/) as an example.
As for why you feel there are not "fixes for any issues here?", and it may seem to you that we simply suggest you "Just reset the phone or blame it on 3rd party apps LOL.
", we are a support forum and we do very often provide real "fixes" as you put it. However we are supporting dozens of phone models and in a myriad of versions in a multitude of countries and styles. We ALL do so purely as a volunteer organization. There are NO paid staff here other than the very top tier of the company and you don't often (and depending on which staff member may never), see them on the threads - instead they are busy performing the extremely important job of running the company and providing this wonderful and powerful resource for us, completely free, I might add.
The Developer Relations, Super Moderators, Moderators, Rescue Squad and all members are volunteers who provide assistance do so purely out of the goodness of their hearts. We ALL have one goal in mind...enhance and support the user experience. We ALL try to do the best possible job in that realm that we can, and far more often than not, we ARE able to resolve members' issues to their satisfaction. We have a success rate that FAR exceeds those forums provided by and supported by the manufacturers themselves, and considering those forums have the entire manufacturer's resources available to them, I think we do a pretty damn good job of it.
If a member or staff makes a recommendation, please don't misunderstand their intentions. They want you to find happiness as much as you do. Without a happy membership base, the forum will fail. We won't let that happen. Now, truth be told - we can't solve EVERY problem, and there are some which DO turn out to be hardware issues which require replacement, but again more often than not, we're able to troubleshoot down to the point where the only obvious remaining possibility is a replacement phone. I will also say this...just because your new phone works with the router and the old one didn't, still doesn't rule out the possibility that the old phone was less compliant (or more), with the protocol and the new one isn't more (or less as the case may be), compliant. It is very possible that if I took 1,000 phones straight off the manufacturer's line and tried each one on your router, that some would work fine and others would fail. Yet take those same phones that fail on your router and put them on another router, or upgrade the firmware on your router and suddenly they work fine.
So I suggest that we all keep an open mind about this. These devices are incredibly complicated with literally millions upon millions of transistors and other components crammed into chips that would fit on your fingernail, and multiple chips that are extremely well orchestrated to work together. However like any conglomerate of parts, any one part can be less "compliant" or "finicky", and when you're talking millions of potential individuals, the risk of running into problems must be considered a possibility. Imagine an orchestra of over 1 million individual musicians on stage at the same time, trying to play the same piece. You can't and that's because it's incomprehensible. But that's almost what you are holding in your hand. Marvel at the innovation and be tolerant of the device - as well as those who are trying to assist in dealing with any problems that arise. We will all be better for it.
