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The Device Protection service you purchased is like insurance against damage & theft. If you are having warranty issues (like a performance defect) with your Droid, then that's not an insurance issue. You can bring it into any Verizon store for warranty service. You purchased from an authorized Verizon dealer (Wirefly), so you have the same rights as any customer to bring your phone in for warranty service.Does anyone know anything about the insurance through Wirefly? Im having some serious issues with my Droid which I purchased through Wirefly.com and want to know if there replacing them with the original Droids or maybe the Droid 2 or Incredible? The other question is if I have Verizon can I just drop the insurance through Wirefly and just go to a Verizon store and pick up insurance through Verizon and Asurion? Thanks guys!