Serious storage problem

[Bluesman2008]

Tonight, I was just downloading a PDF file sent to me by the office and get a popup saying I'm low on local storage and I should delete stuff. Well, I have a 64gb card I added and I've been moving apps, photos and music to the external card all night and I'm still getting the low storage thingy. Do I have to go back to Best Buy and get more internal memory?? Here's the storage page. I can't fathom that, after moving so many huge apps to the external card that I can still have only 279mb left. Not after all the apps I moved. Is there a bigger problem here??

 

[Jeffrey]

Have you restarted your phone after you moved the Apps?

 

[TisMyDroid]

Most of your space is being used by miscellaneous files. Not sure why your graph doesn't show pictures-videos and audio- music separately but I assume that's included as part of misc files. Make sure you move all your pics, videos, music, documents and downloaded files to your ext card. That should free up a lot of space. You can also clear your cache data partition by going into system recovery which will clear up a little more space.

Sent from my SM-N920V using Tapatalk

 

[Bluesman2008]

Have you restarted your phone after you moved the Apps?

Yes. And deleted all the cache files on restart.

Not sure why your graph doesn't show pictures-videos and audio- music separately but I assume that's included as part of misc files. Make sure you move all your pics, videos, music, documents and downloaded files to your ext card.

I moved all the pictures (lots) and audio/music files (lots) but didn't move documents. I'll try that too.

 

[Bluesman2008]

Dumb question. Where are the documents stored? I looked in the file manager but didn't see any.

Also,if worst comes to worst, I guess I can add more internal memory, no?

 

[Jeffrey]

When we refer to internal memory, we refer to RAM. No you can not add RAM to the S5. You can add a larger SD card but that will not solve your issue. You need to move those files as @TisMyDroid suggested.

 

[TisMyDroid]

Some documents will be stored in the downloads folder, some may be in a documents folder and most pdf files will be in Adobe Acrobat or Adobe Reader folders.

Sent from my SM-N920V using Tapatalk

 

[Bluesman2008]

I have larger card but I'm only using about 10% of the 64gb card I've got now. I found only a few docs in the Adobe folder and nowhere else. Right now, I've cleaned out about every thing I can and I've moved everything to the external card that I can. Right now I've got about 645gb of space. I guess it is what it is.

 

[Jeffrey]

I would like to see another Storage screen shot..

 

[nonnasmyladie]

Tonight, I was just downloading a PDF file sent to me by the office and get a popup saying I'm low on local storage and I should delete stuff. Well, I have a 64gb card I added and I've been moving apps, photos and music to the external card all night and I'm still getting the low storage thingy. Do I have to go back to Best Buy and get more internal memory?? Here's the storage page. I can't fathom that, after moving so many huge apps to the external card that I can still have only 279mb left. Not after all the apps I moved. Is there a bigger problem here??

View attachment 75624

I had the same exact issue. In my case I discovered that there was a ton of media being stored as "miscellaneous files." If you store all your media on your SD card then you open up podcasting app/google music/gallery and delete the media then all of a sudden you will see 3gbs open up. The number under "miscellaneous files" will go down but the graph will actually remain the same showing that your device is full.