Voice Commands not working

[Papaw314]

Suddenly today I cannot use Voice Commands to make a call. The app opens very briefly then closes with the error message "Unfortunately Voice Commands has stopped working". If I try again, the app won't even open nor does the error message appear. Then, if I reboot, the same cycle happens again. I've been on the OTA version of JB for several weeks and this is the first time this has happened.
Anybody have any experience in this or a solution? Thanks.

 

[Papaw314]

Never mind. It's fixed.

 

[EdJanx]

Hi. I have the same issue. What did you do to fix it? I have a Jabra Supreme UC and when I long press it, it formerly opened up the Motorola Voice Commands. Now all I get is "Unfortunately, Voice Commands has stopped working". I get the same thing if I try to launch the application itself from the phone. If it's simply broken, I would love to associate the Jabra Supreme long press with Google Voice Search, but have no idea how to go about doing that. Thanks!

 

[kawipoo]

Hi. I have the same issue. What did you do to fix it? I have a Jabra Supreme UC and when I long press it, it formerly opened up the Motorola Voice Commands. Now all I get is "Unfortunately, Voice Commands has stopped working". I get the same thing if I try to launch the application itself from the phone. If it's simply broken, I would love to associate the Jabra Supreme long press with Google Voice Search, but have no idea how to go about doing that. Thanks!

Try uninstalling the latest update of Play Music. Voice Commands should then work.

 

[Papaw314]

^^I did what the above poster suggested, and also uninstalled updates for Google Books & Google Magazines. I also disabled all three. Maybe overkill, but I use Voice Commands a lot, and never use the aforementioned apps.

 

[kooshie]

I'm having the same issue, sporadically did this fix it for you?

 

[MeanJean]

I had the same problem. Did as suggested in previous posts and and voice commands working.

 

[EdJanx]

Try uninstalling the latest update of Play Music. Voice Commands should then work.

Thanks kawipoo, this worked for me, but that sucks since I just moved all my music into the Google Play Cloud and liked their user interface update. I use it every day docked in my car, but I need the ability to activate voice commands even more. I wonder how we best get Google's attention to let them know they broke Motorola's voice commands? Unfortunately, Motorola's still works better than the Google Now voice commands, at least IMHO.

 

[bobdrd]

I had the same problem too. And uninstalling the updates to google play music did the trick. Thanks!!!!

 

[pthims]

Had same problem. Froze play music. Fixed the problem.
Thanks for the info.

 

[dcookie]

That fixed it for me.

Thank you for this - I uninstalled the Play Music updates and Voice Commands once again work.

Try uninstalling the latest update of Play Music. Voice Commands should then work.

 

[jkaod]

Had the same problem. Now fixed. Thank you for the info. How did someone figure out that it was Play Music that disabled Voice Commands? It seems like an odd app to mess it up.

 

[Caden]

Try uninstalling the latest update of Play Music. Voice Commands should then work.

wow I wonder if this will solve my problem.. I'll give it a go and let u know..

 

[chhare]

Thanks for the info! I too was missing the availability of voice commands as I drive daily for work and this was a bother. That is why I come to this forum, as somebody always has an answer.

 

[chhare]

OK, one more question. The only option available that I saw was to reset the app back to its factory settings, which I did. That solved the problem of Voice Commands not working. But then later in the day I noticed that the app was updating. I realized I had allowed the app to auto-update. Once again, Voice Commands stopped working. I cannot find how to set the updates to be manual instead of automatic. Can anybody help?