Droid Maxx volume button

[knifeguy68]

Just got a new Droid Maxx, love the phone. The volume button sticks in the up position. Verizon will exchange it, going Saturday.

I don't want to go through the trouble of setting up another phone if there is an easy reliable fix for the button.

Any suggestions? Easier to just return it for exchange?

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[Mustang02]

Pull it out and see if that helps.

 

[knifeguy68]

I did. Hitting volume down works but just does it again. Try and turn music up a bit and it shoots all the way up.

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[Sajo]

It could be a simple repair like a new volume button, but it sounds like the issue is with the contact area inside the phone. This is just my 2 cents: let Verizon replace it under warranty. It might be a hassle setting up a new phone. But if you are not 100% sure how to fix the current phone and are not comfortable doing it...you take the chance of voiding your warranty and ending up with a really expensive paper weight. For the minimal hassle of setting up a new phone...at least you know it's covered under warranty also...just like the original. Again...that's just my opinion.

 

[knifeguy68]

Good advice, will just exchange. Was hoping it was one of those really simple things. Thanks very much.

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[Sajo]

Good advice, will just exchange. Was hoping it was one of those really simple things. Thanks very much.

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It could be a really simple thing. I was just offering advice & opinion. Kind of comes down to how comfortable you feel with trying the repair yourself. If there are any doubt's about trying the repair....warranty replacement is probably the best idea. I have taken a few phones & media players apart in the past and replaced parts and all worked great again. I have no idea how this Droid Maxx comes apart and then goes together again.

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[FoxKat]

It could be a simple repair like a new volume button, but it sounds like the issue is with the contact area inside the phone. This is just my 2 cents: let Verizon replace it under warranty. It might be a hassle setting up a new phone. But if you are not 100% sure how to fix the current phone and are not comfortable doing it...you take the chance of voiding your warranty and ending up with a really expensive paper weight. For the minimal hassle of setting up a new phone...at least you know it's covered under warranty also...just like the original. Again...that's just my opinion.

Agreed, and since it's a brand new phone or should be replaced with a factory fresh, sealed new one. No trouble and no worries of a future warranty issue.

 

[knifeguy68]

Made it back to the Verizon store today to exchange. Quick and easy.

 

[Sajo]

Made it back to the Verizon store today to exchange. Quick and easy.

Good deal. Now you can start fresh with e new phone. I usually realize that I had apps that I never really used...

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