Sound dissappears for a while on Samsung Android

[Mossike]

Hi,

On my Samsung Galaxy S21 Ultra since recently the sound dissappears for about 10 seconds while playing music (on any music player).
How to fix this please ?

Thank you.

Kind regards

 

[bkdodger]

Are you listening through Bluetooth or speakers ?

 

[Mossike]

Are you listening through Bluetooth or speakers ?

Via bluetooth eardbuds Samsung Pro

 

[bkdodger]

Hmmm can you replicate it with any other device? I would start there if not reset Bluetooth and set up again

 

[Mossike]

Hmmm can you replicate it with any other device? I would start there if not reset Bluetooth and set up again

When I play music via bluetooth on my pc to my earbuds, everythin goes well. It only happens with the smartphone.

 

[bkdodger]

When I play music via bluetooth on my pc to my earbuds, everythin goes well. It only happens with the smartphone.

Hmm maybe reset the BT to phone ...only other thing I can think of is the cell service messing with it

 

[Mossike]

I contacted Samsung Members and they adviced me to reset the earbuds and that worked !

Thank you for helping me.
Have a nice day !

 

[bkdodger]

I contacted Samsung Members and they adviced me to reset the earbuds and that worked !

Thank you for helping me.
Have a nice day !

Excellent happy to hear it .