Advanced Calling Problem

[jplemt]

I have a Turbo, most recent software, Advanced Calling enabled.
Phone works perfect with outgoing calls, texts, data, voicemail notifications, and I have a problem with incoming calls.
I've had a lot of calls recently that when I answer, will be dead air, no voice, and the person on the other end says the incoming ring tone just stops. I can call them back without problems. It happens about 3/10 calls. If my wife, who has Advanced Calling also, calls, it works ok.
Lately, I've also been getting calls to voicemail without any incoming ringing. The caller will report 3-4 rings before they get transferred. If I turn off Advanced Calling, the problems resolve, but I lose SVD. Anyone had this problem or know of a fix or solution?

 

[jstafford1]

This seems to be an ongoing issue with Advanced Calling. Unless both are in a solid 4G area its hit or miss. I never even turned it on cause I'm in a spotty area. But I also don't care much about SVD.

 

[jplemt]

One person that called reported the "no longer in service" tone.

 

[jstafford1]

It looks like there has to be a perfect storm for it to work right on both ends. I don't know your area, but I'd turn it off until an update or some other network improvements.

 

[droidprincess]

I don't think this is a Turbo only problem....My Note 4 was having a lot of issues with this feature as well....I turned it off and haven't had any more issues. I think Verizon still needs to tweak this feature to work the kinks out.

sent from my fabulous Note 4♡

 

[FoxKat]

Week for me in the Philadelphia area it works nearly flawlessly... Just a few tiny glitches in voice.

 

[jplemt]

I use an app that shows signal strength in dBm in my status bar continuously, most of the time I'm in the -80s which isn't bad at all. Just started recently too.

 

[FoxKat]

I have much worse and it still works.

 

[jplemt]

Gave up on it. Turned off the feature and haven't had any issues.
Maybe a version 5 something OS will fix it?

 

[Sajo]

I tried it several different times when it first hit the Droid Maxx (I think we were Verizon's beta test group) and calls were so-so. Nothing to write home about, but not too bad. For me (and several others) Advance Calling killed the battery even in excellent signal areas. I could barely get through one day with two or three short phone calls. That was last May - June and I have not turned it back on since. I agree that Verizon needs to tweak their Advance Calling network for this to be a great feature for everyone.

 

[eddiekeyton]

We have had so many customers come in the verizon store with this same issue. If you call and connect on 4g and you lose 4g you lose the call. For some reason advanced calling 1.0 doesn't support network changes IE 4g to 3G or 3G to 4g. Does your phone switch frequently? If it does you may not be able to utilize it until that issue is rectified unfortunately.


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